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05 Jul 2016

Performance indicators for contract managers

I want to share a question that appeared this week on the IACCM message board.\r
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'Has anyone had any success in setting up and managing KPIs for Contracts Management. The intent would be to set internal KPIs for our contracts team. Since the 'success' of a contract (say a construction contract) is influenced by many factors outside of the Contracts Administrators control I don't want to set up KPI's on contract value/growth etc. Some obvious ones are timeline to execute contracts, timeline to review invoices, execute changes etc but they don't really seem to add much 'value' - any thoughts?'


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