In my article in the December 2007 issue of Contracting Excellence (Zero disputes? P 11), 
I reported on the remarkable success of the construction industry — the most adversarial of all industries — in developing collaborative tools that actually prevent and control disputes. The article described some of the most well-known of these tools, and how they can be successfully adapted for use in preventing disputes in any kind of business transaction or relationship.
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Because of space limitations, that article could not describe all of the innovative dispute prevention tools that are used in the construction industry. One of those, the ‘Disputes Potential Index’ (DPI), is particularly relevant to this current ‘Measurement’ issue of Contracting Excellence.
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JAMES P GROTON Sutherland, Asbill & Brennan LLP (Retired)
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